​Welcome to NC Professional Coach LLC (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and maintaining the confidentiality of the information you share with us through our executive coaching services, website, programs, workshops, assessments, and related offerings.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our business.

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1. Information We Collect

We may collect personal and professional information that you voluntarily provide, including but not limited to:

• Name and contact information

• Email address and phone number

• Company name and job title

• Billing and payment information

• Coaching goals and professional development information

• Assessment results or intake questionnaire responses

• Communications exchanged during coaching engagements

• Website usage information through cookies or analytics tools

 

We may also collect information automatically when you visit our website, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

 

2. How We Use Your Information

We use the information we collect to:

• Provide coaching and consulting services

• Schedule meetings and communicate with clients

• Process payments and maintain records

• Improve our services and customer experience

• Send newsletters, resources, or updates (you may opt out at any time)

• Comply with legal and contractual obligations

• Protect the security and integrity of our business

 

3. Confidentiality of Coaching Information

We respect the sensitive nature of coaching conversations and strive to maintain confidentiality regarding all client communications and information shared during coaching sessions.

Information shared during coaching engagements will not be disclosed to third parties without your consent, except when disclosure is required by law, court order, or where there is a reasonable belief of risk of harm to yourself or others.

Please note that coaching services are not therapy, counseling, or legal advice.

 

4. Payment Information

Payments may be processed through third-party payment providers. We do not store complete credit card or banking information on our servers. Third-party payment processors maintain their own privacy and security practices.

 

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist with:

• Website hosting

• Scheduling systems

• Email communications

• Payment processing

• Data storage and security

These providers are only given access necessary to perform their services and are expected to maintain confidentiality.

 

6. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and understand website performance.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

 

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, or loss.

While we strive to protect your information, no electronic transmission or storage system can be guaranteed completely secure.

 

8. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Fulfill contractual obligations

• Resolve disputes

• Maintain business records

• Comply with legal requirements

When information is no longer needed, it will be securely deleted or destroyed.

 

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access your information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent for communications

• Request limitations on certain uses of your information

To exercise these rights, please contact us using the information below.

 

10. Third-Party Links

Our website or materials may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

 

11. Children’s Privacy

Our services are intended for adults and professionals. We do not knowingly collect personal information from children under the age of 13.

 

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

 

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

NC Professional Coach LLC
Charles@NcProfessionalCoach.net
https://www.ncprofessionalcoach.net/contact-us

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Last Update Effective Date: May 18, 2026